A Grandparent Found Support Through OhioKAN

The situation

A grandparent found themselves suddenly raising their 11-year-old granddaughter and needed immediate support. Unsure of where to turn, they contacted OhioKAN for help, hoping to connect with someone who could guide them through the overwhelming situation of becoming a full-time caregiver.

The facilitation

After calling OhioKAN, the grandparent was connected with a Navigator who was described as “extremely pleasant, delightful, and positive” but also “extremely helpful, professional, and responsive to all my questions and needs.” The Navigator worked closely with the grandparent, providing support and making a challenging situation much more manageable.

The outcome

The grandparent expressed deep relief and gratitude, sharing how the Navigator’s support made a significant difference during this stressful time. With the Navigator’s guidance, the grandparent was able to manage the situation more effectively and focus on their granddaughter’s well-being.

*Names and identifying information have been changed for purposes of confidentiality.